Business services are essential to the success of a business, and they can improve customer relationships by offering a wide range of products and services.
The distinction between a service and a product is often blurred, but most modern theorists see a continuum with pure service on one terminal point and pure commodity good on the other. For example, a restaurant provides food as a physical good but also services that enhance the experience of eating such as the ambience, setting and clearing the table.
Service businesses have a distinct advantage over pure commodity good businesses: They can operate anywhere in the world without losing money due to the cost of transporting goods. This makes them particularly attractive to businesses looking to expand into new markets.
They can also help reduce the amount of money spent on property and practices that would otherwise need to be owned and financed. For example, several companies prefer to rent workspace instead of owning it themselves.
Real estate and rental services are a common business service for this reason, as they can help organizations find and arrange rental agreements. They can also provide office furniture, equipment and supplies to keep offices running smoothly.
Utility services are also common business services as they can provide water, electricity and gas to businesses. This helps maintain a healthy workplace environment and allows employees to stay productive while at work.
Personal services are another type of business service that is important for many businesses. These services can include medical, daycare and fitness centers, which can help employees balance their work-life and stay healthy.