Business services are a group of tasks and activities that help maintain a business, even though they do not deliver a physical commodity. Examples include information technology and logistics.
Business Services Are Needed by Businesses for Effective Operations
The business services sector is one of the largest in the world and includes companies that provide support for a wide range of activities. They offer services such as office administration, security, travel arrangements and employee training.
Service-business management is a challenging challenge because it involves designing an offering that effectively meets the needs and desires of an attractive group of customers. In many ways, this is similar to the challenges of product companies; but there are also important differences that can make service-business management a whole new field for managers.
Intangibility
Services do not have a physical form like goods do, so they cannot be stored for future use. This means that services must be delivered when they are needed, instead of being stored for a later date. In addition, services are inseparable from their consumption and production; they are both consumed and produced simultaneously.