The Business services industry is a subset of the wider Services sector. It includes a wide range of industry functions, such as consultation, training, management and support services, among others.
These services are not directly involved in the production of physical goods, but rather help to create and enhance value for customers. This type of business offers intangible products and services such as expertise, labor, and knowledge. These are often delivered through direct communication between the service provider and the customer. Some examples of business services are consulting firms, cleaning services, and education providers.
Business services are critical to the success of organizations in various industries. They help increase operational efficiency, provide specialized expertise, and drive innovation. In addition, they enable businesses to focus on their core strengths, outsource non-core business functions, and achieve a competitive advantage.
A business service can be dependent on one or more supporting technical services. A disruption of the supporting technical service could impact the business service, but not necessarily the overall performance of the organization. Therefore, a business service can be configured to only require incidents on supporting technical services with a specified priority level to affect the business service.
If a business service has a favorite status, it will display on the Business Services page with a star icon next to its name. You can select multiple services to be favorites by clicking the check boxes (). To unfavorite a service, navigate to Services Business Services and click Delete Service.